FAQ

What is counseling?
Sometimes we have concerns, feelings, and questions that we're not sure how to cope with. Friends and family can sometimes help us through these periods or offer us guidance, but there may be times when they are not able to help or may be part of the problem. Counseling offers a safe, nonjudgmental place to talk about what’s on your mind with a professional; a place where you can explore your feelings and thoughts, weigh your options, and develop and move toward your goals.

Your counselor will listen to your concerns and help you better understand what you are experiencing. She or he will ask you pertinent questions about your background and help you clarify your goals for treatment. If you are experiencing troubling symptoms, you and your counselor will discuss different treatment options.

Remember that it's normal to feel anxious the first time you come for counseling. This is very common, and students usually feel more comfortable after a couple of appointments. In session, you can talk about whatever is concerning you at the time. Your counselor is willing to openly discuss whatever is troubling you, and you don't need to worry about starting at the "right place." Sometimes during sessions you might want to talk about things that are sensitive, personal, and distressing, and there may be times when you feel more anxious and confused. Your counselor will be available to help you through this process.

Remember that change takes time, and counseling is not a quick fix for your problems. Your counselor will help you explore your feelings and thoughts, examine your options, weigh alternatives, and move toward goals that you set for yourself, but the counselor is not there to tell you what to do.

How do I make an appointment?
If you would like to make an appointment with one of our professional counselors, please email counseling@jtsa.edu or call (212) 280-6161. If you feel your concerns are urgent, or that you are having an emergency situation, please let us know immediately.


What can I expect at the first appointment?
Your first appointment is an opportunity for you and your counselor to talk about what has brought you into counseling and to get a general idea of your personal history. Feel free to ask your counselor any questions you might have and to express any concerns, thoughts, and feelings that might be troubling you. Before the appointment begins you will be asked to fill out a small amount of paperwork. The appointment usually lasts forty-five minutes and near the end of that time you and your counselor will discuss the best course of action. This might include short-term individual therapy at the Counseling Center or a referral to resources off campus. All counseling sessions at the Counseling Center are free to JTS students.

Does it cost money to use the Counseling Center services?
No. The services are free.


What if I need to cancel an appointment?
We encourage you to attend all scheduled sessions; in order to make progress, it is necessary for you to participate actively in your own counseling. If you do need to cancel an appointment, please let us know at least twenty-four hours ahead of time. You can call the counseling center at (212) 280-6161 or email us at counseling@jtsa.edu to cancel your appointment or contact your therapist directly.